consulting, ok, but… what kind of consulting?
In order to make it clear for you, I have grouped my consulting services into three main areas: processes and systems’ improvement, project management and digital strategy.
processes and systems’ improvement
As a freelance business consultant I can provide you some specific and specialized consulting services, basically in the scope of information systems (IS), information technologies (IT) and communications , management and improvement of business processes and design and deployment of management systems (ISO 9001, ISO 20000, ISO 27001, etc.).
My consulting services aim at helping you achieve your business objectives. I commit to that mission and get involved a hundred percent in the tasks required, always within my scope of knowledge and expertise.
project management
I also help you with your project or program management tasks in the areas where you may require support, applying and helping you apply the best practices in project management, as per the Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition issued by theProject Management Institute, in which translation and review I had the opportunity to participate.
digital strategy
Finally, based on my education and knowledge of business administration and digital marketing , as well as my own experience as a freelance professional, I can also help you with the design and drafting of your own business plan and on-line marketing strategy, guiding you and facilitating your progress in any areas you wish.
And all of these of course in one or more of my work languages: French, English, Portuguese and Spanish.
my consulting services
Here you will find a detailed description of the consulting services I am in the position to offer, based on my experience as an international project manager and consultant. The specific area and scope of each project will be tailored to your specific needs and expectations as a client.
process improvement
I make an in-depth analysis of your business processes, formalize them if necessary (usually advisable), and make specific recommendations based on your current business needs. I can also advise you in terms of the business process support tools or systems that better suit your organization.
information systems
Based on the business process analysis, I can also specify the technical requirements of the information systems needed for their support, estimate the required resources, and draft a Systems Plan and a detailed Action Plan proposal to help you achieve your objectives. I distinguish between two types of systems (borrowed from the telecom word):
- Operation Support Systems (OSS), which support the business processes specific to the organization (e.g. telecommunications network management systems, assessment and purchasing of publicity supports in the media, etc.).
- Business Support Systems (BSS), which support the «horizontal» processes across the organization (e.g. Resource management, payroll, purchasing, accounting, etc.).
management systems
I can provide you with methodological advise on the design and implementation of Management Systems, an Action Plan proposal and the follow-up/support to the system’s deployment and certification by the authorized bodies if required.
- ISO 9001 (Quality Management Systems).
- ISO 20000 (IT Service Management Systems).
- ISO 27001 (Information Security Management Systems).
- BS25999 / ISO 22301 (Business Continuity Management Systems).
- ISO 166002 (RDI Management Systems).
I can also help you with the design and specification of a scorecard, a very useful tool to help you control and continuously improve your business processes.
digital marketing strategy
- I can help you with the market research for your specific industry and business strategy.
- the analysis of the current situation of your organization and objectives, and a
- proposal for your digital marketing strategy along with the corresponding Digital Marketing Plan.